Your parent has somewhere important to go. You can't be there. We can.
Sometimes the visit matters more than you think — a hospital appointment, a bank visit, a government office. Thagai sends a trusted local companion who travels with them, stays throughout, and keeps you informed until they're safely home.
Someone who goes with them. Stays with them. Brings them home safe.
We call it companion support. But in simple terms — when your parent has somewhere important to go and you cannot be there, Thagai sends a trusted person who travels alongside them, handles the waiting, assists where needed, and keeps you informed throughout.
Travel with them
The companion travels with your parent from home to the destination — by auto, cab, or their preferred mode.
Stay throughout
They wait, assist, help navigate — and do not leave until the visit is complete.
Keep you updated
You receive updates at every key moment — arrival, during, and on the way back.
Return them safely
The companion ensures your parent is back home before signing off.
Wherever they need to go, we go with them.
If your parent needs to be somewhere and you can't make it — these are the situations where Thagai steps in.
Medical Visits
- Doctor appointments
- Hospital visits
- Diagnostic tests & lab work
- Health check-ups
- Physiotherapy visits
- Specialist consultations
Government & Documentation
- Aadhaar centre visits
- Passport office appointments
- Pension-related work
- Government office visits
- Document verification
- Certificate collection
Banking & Finance
- Bank branch visits
- Nominee or KYC updates
- Locker access visits
- Document submissions
- Fixed deposit or account work
- Financial paperwork
Legal & Property
- Property registration office
- Legal documentation visits
- Lawyer appointments
- Agreement signing support
- Property-related office visits
- Important legal paperwork
Essential Errands
- Grocery shopping
- Pharmacy visits
- Medical equipment purchase
- Utility bill payments
- Important shopping trips
- Errands needing physical presence
Travel Assistance
- Airport pick-up & drop
- Railway station assistance
- Bus terminal support
- Hospital transfers
- Outstation travel support
- Travel companion support
Simple to arrange. Reassuring to experience.
You don't need to coordinate multiple people or explain things twice. One message to us is enough.
Tell us what your parent needs
Send us a message on WhatsApp or call us. Tell us where they need to go, when, and any specific requirements.
We understand and confirm
We listen, ask any necessary questions, and confirm the arrangement — including who will accompany them.
A Thagai companion accompanies them
A trusted, verified Thagai companion meets your parent and stays with them throughout the entire visit.
You are kept informed
You receive updates at key moments — when they reach, during the visit, and when they're safely home.
We understand what it means to not be able to be there.
We do not make promises we cannot keep. Here is what families have found to be true.
Verified companions
Every Thagai companion is personally known to us. No strangers sent without background knowledge.
Respectful and patient
They understand that elders move at their own pace. No rushing. No impatience.
Regular updates to you
You will not be left guessing. Updates arrive at every key moment during the visit.
Focused entirely on elders
Thagai exists specifically to support older adults. This is not a general-purpose service.
Built for families living away
If you are in another city or abroad, we understand your situation. We are that local presence.
One point of contact
You speak to us. We handle everything. No need to coordinate with multiple people.
What this service includes — and what it doesn't.
We believe in being clear upfront so you can make the right decision for your family.
What's included
- Accompanying throughout the entire visit
- Travel support to and from the destination
- Waiting during appointments
- Helping navigate the location
- Basic coordination and communication support
- Helping with forms or queues where appropriate
- Regular updates to the family
- Ensuring safe return home
What's not included
- Medical treatment or clinical care
- Legal representation or advice
- Financial decision-making
- Signing documents on behalf of your parent
- Anything requiring a licensed professional
- Overnight stays
Questions families ask us
A Thagai companion — someone personally known to us and trained to support older adults with patience and care. They are not strangers from an app. We know who they are and trust them with this responsibility.
You may not always be able to be there. But your parents don't have to go alone.
One message is all it takes. We'll understand what your parent needs and tell you exactly how we can help.